What to expect when you call the DFA Appointment Hotline (02) 737-1000
All passport applicants scheduled for appearance must appear physically at the DFA at the date and time of their scheduled personal appearance for data and image capturing. This applies to all passport applicants, aging from 0 years old onwards. DFA is strict about the personal appearance system, absolutely no chaperone allowed for passport applicants aging 18 years old onwards.
1. Your call will be received by a Customer Care Officer who will assist you in setting an appointment for your passport application.
2. After getting your appointment schedule, you will be asked to provide your personal information for the passport application.
3. You will be advised on the applicable requirements you need to bring for your passport application.
4. You will receive a reference number relative to your appointment schedule.
5. Go to passport.com.ph/print to print your application form using the Print Code given by the Customer Care Officer.
6. On your appointment date, proceed to the DFA Consular Office located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City (see locator map). You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
7. Present your printed application form to the Appointment Counter.
8. Get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to.
9. After processing, proceed to the Passport Enrollment Section located at the 2nd Floor. Pay the applicable passport processing fees (see passport fees).
10. After payment, proceed to the Encoding Section for data capturing.
11. After the Encoding Section, you can have your new passport released and delivered to your home without having to return to the DFA on the release date (optional). If availing of the delivery, proceed to the Delivery Counter to pay for delivery fee.
What to expect when you log in to the DFA Appointment Website passport.com.ph
1. You will be asked to provide your personal information for the passport application on the online application form. Remember to fill in all the information slots correctly.
2. Please take note of the requirements that you need to bring to the DFA Consular Office on your appointment date.
3. Choose an appointment DATE and TIME.
4. Check your email for your reference number and a link to print your application form. You will need to bring the printed application form to the DFA on your appointment.
5. On your appointment date, proceed to the DFA Consular Office located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City (see locator map). You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
6. Present your printed application form to the Appointment Counter.
7. Get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to.
8. After processing, proceed to the Passport Enrollment Section located at the 2nd Floor. Pay the applicable passport processing fees (see passport fees).
9. After payment, proceed to the Encoding Section for data capturing.
10. After the Encoding Section, you can have your new passport released and delivered to your home without having to return to the DFA on the release date (optional). If availing of the delivery, proceed to the Delivery Counter to pay for delivery fee.
All passport applicants scheduled for appearance must appear physically at the DFA at the date and time of their scheduled personal appearance for data and image capturing. This applies to all passport applicants, aging from 0 years old onwards. DFA is strict about the personal appearance system, absolutely no chaperone allowed for passport applicants aging 18 years old onwards.
1. Your call will be received by a Customer Care Officer who will assist you in setting an appointment for your passport application.
2. After getting your appointment schedule, you will be asked to provide your personal information for the passport application.
3. You will be advised on the applicable requirements you need to bring for your passport application.
4. You will receive a reference number relative to your appointment schedule.
5. Go to passport.com.ph/print to print your application form using the Print Code given by the Customer Care Officer.
6. On your appointment date, proceed to the DFA Consular Office located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City (see locator map). You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
7. Present your printed application form to the Appointment Counter.
8. Get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to.
9. After processing, proceed to the Passport Enrollment Section located at the 2nd Floor. Pay the applicable passport processing fees (see passport fees).
10. After payment, proceed to the Encoding Section for data capturing.
11. After the Encoding Section, you can have your new passport released and delivered to your home without having to return to the DFA on the release date (optional). If availing of the delivery, proceed to the Delivery Counter to pay for delivery fee.
What to expect when you log in to the DFA Appointment Website passport.com.ph
1. You will be asked to provide your personal information for the passport application on the online application form. Remember to fill in all the information slots correctly.
2. Please take note of the requirements that you need to bring to the DFA Consular Office on your appointment date.
3. Choose an appointment DATE and TIME.
4. Check your email for your reference number and a link to print your application form. You will need to bring the printed application form to the DFA on your appointment.
5. On your appointment date, proceed to the DFA Consular Office located at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City (see locator map). You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
6. Present your printed application form to the Appointment Counter.
7. Get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to.
8. After processing, proceed to the Passport Enrollment Section located at the 2nd Floor. Pay the applicable passport processing fees (see passport fees).
9. After payment, proceed to the Encoding Section for data capturing.
10. After the Encoding Section, you can have your new passport released and delivered to your home without having to return to the DFA on the release date (optional). If availing of the delivery, proceed to the Delivery Counter to pay for delivery fee.
New Applications
Please have all your original documents and IDs photocopied before going to DFA on your appointment date.
NSO Birth Certificate
Birth Certificate (BC) in Security Paper (SECPA) issued by the National Statistics Office (NSO) or Certified True Copy (CTC) of BC issued by the Local Civil Registrar duly authenticated by NSO depending on the NSO signatory; for born 1950 & below, Negative Birth Record from NSO & Joint Birth Affidavit from Two Disinterested Persons if no record from NSO.
Call (02) 737-1111 for your NSO Birth Certificate
Original Valid ID
Original ID i.e. Senior Citizen's ID, Voter's ID, digitized government-issued IDs like SSS, PRC, BIR, Driver's License, original school ID (for students only) AND original supporting documents indicating full name, date and place of birth and citizenship.
If your Birth Certificate was Late Registered:
* If registered on or before 2000: submit 1 original supporting document indicating full name, date and place of birth, and citizenship prior to the date of late registration.
* If registered on or after 2001: submit 2 original supporting documents indicating full name, date and place of birth, and citizenship prior to the date of late registration.
Certified True Copy of Birth Certificate
Certified True Copy (CTC) of BC issued by the Local Civil Registrar with dry seal if BC SECPA is unreadable.
Applicants with foreign - sounding family names (e.g., Lim, Cho, Sy, Lee, Samadi, Singh, etc.) are required to submit the following documents:
1. Birth Certificate
2. Bureau of Immigration Identification
3. Certificate of Naturalization
4. Marriage Certificate of Parents
Call (02) 737-1111 for NSO Certificates
Applicants who availed of Dual Citizenship under RA 9225 are required to submit the following:
1. Birth Certificate
2. Identification Certificate
3. Oath of Allegiance
4. Report of Birth (for those born abroad)
Call (02) 737-1111 for NSO Birth Certificates
Other Supporting Documents
Please bring the following if they are available.
* Marriage Contract
* Land Title
* Driver's License
* Government Service Record
* School Form 137 or Transcript of Records with dry seal
* Other documents that show full name and birth details of applicant and/or citizenship
* Voter's Registration Record from COMELEC Intramuros
* Baptismal Certificate with dry seal
* Seaman's Book
* Income Tax Return (Old)
* NBI Clearance
If you would like to use the surname of your spouse:
* Marriage Contract (MC) in Security Paper issued by NSO and Certified True Copy issued by the Local Civil Registrar if MC secpa is unreadable.
* Certificate of Attendance from CFO (Commission of Filipino Overseas) if married to a foreigner (color green).
There special instances when there is no record of the marriage with NSO but supporting documents are under the married name.
* Prepare a Certificate of No Marriage (CENOMAR) from the NSO in SECPA and Affidavit of Explanation.
* If it was determined by the NSO that you have a marriage record (negative CENOMAR result), you can use the surname of your spouse.
* Otherwise, (positive CENOMAR result), you can NOT use the surname of your spouse.
Call (02) 737-1111 for NSO Marriage Certificates
If you would like to revert back to your maiden name.
Please prepare the following as well:
* Death Certificate of the deceased husband and Marriage Contract (MC) in Security Paper issued by NSO or by the Local Civil Registrar duly authenticated by NSO.
* If marriage is annulled: Certified true copy and photocopy of the first page and the dispositive portion of the judgment on annulment and NSO-issued Marriage Certificate with the annotation on the annulment decree.
* If divorced: Certified true copy and photocopy of the first page and the dispositive portion of the judgment on divorce authenticated by the Philippine Embassy or Consulate where the divorce is obtained and NSO-issued Marriage Certificate with the annotation on the divorced decree.
Call (02) 737-1111 for NSO Certificates
For Minor Applicants
Legitimate Children:
Traveling with both parents:
* Passport of both parents, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Personal appearance of minor with either parent.
o If father will appear with the child, prepare the Marriage Certificate in SECPA.
o If mother will appear with the child, no need for Marriage Certificate in SECPA.
Traveling with mother only:
* Passport of mother, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Personal appearance of minor with either parent.
o If father will appear with the child, prepare the Marriage Certificate in SECPA.
o If mother will appear with the child, no need for Marriage Certificate in SECPA.
Traveling with father only:
* Passport of father, original and photocopy.
* Marriage Certificate of parents from NSO in SECPA.
* Original Birth Certificate from NSO in SECPA
* Personal appearance of minor with either parent.
Traveling with guardian and either parent is in the Philippines only:
* Passport of guardian, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Original and photocopy of DSWD Clearance.
* Affidavit of Support and Consent indicating the name and relationship of the guardian. (Must be notarized)
o Passport or Original ID w/ signature of the parent who executed the affidavit.
o If the father is the executor, prepare Marriage Certificate in SECPA as well.
* Personal appearance of minor with either parent.
o Valid ID of the parent accompanying the minor for appearance.
o If father will appear with the child, prepare the Marriage Certificate in SECPA.
o If mother will appear with the child, no need for Marriage Certificate in SECPA.
Traveling with guardian and both parents are out of the country:
* Passport of guardian, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Original and photocopy of DSWD Clearance.
* Affidavit of support and consent indicating the name of the traveling companion and the relationship to the minor (must be authenticated by the nearest Philippine Embassy or Consulate General).
o If the father is the executor, prepare Marriage Certificate in SECPA as well.
* Special Power of Attorney designating the representative by name and authorizing him/her to apply for a passport on behalf of the minor in their stead (must be authenticated by the nearest Philippine Embassy or Consulate General).
* Certified True Copy of parents' passport (must be authenticated by the nearest Philippine Embassy or Consulate General)
* Original valid ID w/ signature or passport of the authorized representative in the Special Power of Attorney document.
* Personal appearance of minor with the authorized representative in the Special Power of Attorney document.
Illegitimate Children:
Traveling with mother only:
* Passport of mother, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Personal appearance of minor with mother.
Traveling with father only:
* Passport of father, original and photocopy.
* Affidavit of Support and Consent from the mother. (Must be notarized)
* Original Birth Certificate from NSO in SECPA
* Personal appearance of minor with mother with valid ID or passport.
* Original and photocopy of DSWD Clearance.
Traveling with guardian and mother is in the Philippines only:
* Passport of guardian, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Original and photocopy of DSWD Clearance.
* Affidavit of Support and Consent indicating the name and relationship of the guardian.
o Passport or Original ID w/ signature of the mother who executed the affidavit.
* Personal appearance of minor with mother with valid ID or passport.
Traveling with guardian and mother is out of the country:
* Passport of guardian, original and photocopy.
* Original Birth Certificate from NSO in SECPA
* Original and photocopy of DSWD Clearance.
* Affidavit of support and consent indicating the name of the traveling companion and the relationship to the minor (must be authenticated by the nearest Philippine Embassy or Consulate General).
* Special Power of Attorney designating the representative by name and authorizing him/her to apply for a passport on behalf of the minor in their stead (must be authenticated by the nearest Philippine Embassy or Consulate General).
* Certified True Copy of parents' passport (must be authenticated by the nearest Philippine Embassy or Consulate General)
* Original valid ID w/ signature or passport of the authorized representative in the Special Power of Attorney document.
* Personal appearance of minor with the authorized representative in the Special Power of Attorney document.
Illegitimate children that have been legitimized by subsequent marriage, prepare the following ADDITIONAL requirements:
* Marriage Certificate from the NSO in SECPA
* Birth Certificate from NSO must be annotated
Click here to request for NSO marriage certificates online.
Call (02) 737-1111 for NSO Marriage Certificates
If you are a Muslim applicant whose birth was not registered:
Please take note of the following:
* Late registered Birth Certificate (BC) in Security Paper (SECPA) issued by the National Statistics Office (NSO).
* Original and photocopy of Voter's Affidavit or other supporting documents indicating date and place of birth and citizenship, identity and tribal affiliation.
* Certificate from the Office on Muslim Affairs (OMA).
If you are a Muslim convert:
Please take note of the following:
* Submit annotated Birth Certificate (BC) in Security Paper (SECPA)
* Court Order granting change of name
* Shari'ah Court Order
* OMA Certificate of Conversion
Call (02) 737-1111 for your NSO Birth Certificate
Passport Fees
Regular Processing: Php 950.00 (20 working days)
Rush Processing: Php 1,200.00 (10 working days)
An additional fee of Php 200.00 will be charged for processing of Lost Passports if it is still valid.
Location Map
DFA Consular Office: ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City
www.passport.com.ph
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